ra786 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by ra786 ("ra786", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with the ra786 website at ra786.org and all associated services (collectively, "the Service").

ra786 is committed to handling personal data responsibly and in accordance with applicable data protection principles. This Policy sets out in clear, plain terms what personal information ra786 collects from players in Pakistan and internationally, the purposes for which that information is used, and the rights available to data subjects.

By registering an account on ra786 or otherwise using the Service, you acknowledge that you have read and understood this Policy. Please read it carefully. If you do not agree with any part of this Policy, you should not use ra786.

2. Data Controller

ra786 acts as the data controller in respect of personal data collected through the Service. For all data-related enquiries, including subject access requests, correction requests, and deletion requests, you may contact ra786 via the support email displayed in the Contact section of this website. All such requests will be acknowledged and handled in accordance with applicable data protection obligations.

3. Information We Collect

ra786 collects personal information at various points during your interaction with the Service. The categories of data collected include:

ra786 does not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) except where required to comply with responsible gaming obligations, in which case such data is handled with heightened security controls.

4. How We Use Your Data

ra786 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and manage your ra786 account, including processing deposits and withdrawals in PKR via JazzCash, Easypaisa, and supported banks;
• Identity Verification (KYC): To verify your identity and age in compliance with applicable regulations and to prevent fraud and underage gambling. ra786 is strictly an 18+ platform;
• Service Delivery: To provide access to sports betting markets, live casino games, slots, and all other features of the ra786 platform;
• Customer Support: To respond to enquiries, resolve disputes, and process support requests submitted through live chat, email, or the account dashboard;
• Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the ra786 platform;
• Responsible Gaming: To monitor for indicators of problem gambling and to administer responsible gaming tools including deposit limits, self-exclusion, and session controls;
• Legal Compliance: To comply with applicable laws, regulations, and lawful requests from governmental and regulatory authorities;
• Marketing: To send you information about ra786 promotions and offers where you have not opted out of marketing communications. You may withdraw consent at any time via account settings.

5. Legal Basis for Processing

ra786 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to deliver the services you have registered for and to manage your ra786 account;
• Legal Obligation: Processing required to comply with anti-money laundering (AML), know-your-customer (KYC), and other applicable regulatory requirements;
• Legitimate Interests: Processing necessary to protect the security and integrity of the ra786 platform, prevent fraud, and improve our services — provided such interests are not overridden by your fundamental rights;
• Consent: Where you have provided express consent, such as for the receipt of marketing communications. Consent may be withdrawn at any time without affecting prior processing.

6. Data Sharing & Disclosure

ra786 does not sell, rent, or trade your personal data to any third party for commercial purposes. Personal data may be shared in the following limited circumstances:

• Service Providers: Third-party vendors who assist in operating ra786, including payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), game software providers, KYC verification services, and hosting providers. All service providers are contractually required to handle data in accordance with this Policy;
• Regulatory & Legal Authorities: Where ra786 is required by law, court order, or regulatory direction to disclose personal data to governmental or law enforcement agencies;
• Business Transfers: In the event of a merger, acquisition, or sale of the ra786 business, personal data may be transferred as part of that transaction, subject to the same privacy protections set out in this Policy;
• Responsible Gaming Bodies: Where a player has been self-excluded or where responsible gaming concerns are identified, relevant data may be shared with recognised problem gambling support organisations.

All third parties with whom ra786 shares data are required to maintain appropriate technical and organisational security measures and to use the data only for the purposes specified in their agreements with ra786.

7. Data Retention

ra786 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including the duration of your active account relationship with ra786 and any applicable statutory retention periods thereafter.

Specifically:

• Account and transaction data is retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping obligations;
• KYC documentation is retained for the period required by applicable regulations;
• Support communications are retained for up to three years;
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter as evidence of compliance.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with ra786's internal data lifecycle procedures.

8. Cookies & Tracking Technologies

ra786 uses cookies and similar tracking technologies on ra786.org to support the operation of the platform and to analyse usage patterns. The types of cookies used include:

• Essential Cookies: Required for the platform to function correctly, including maintaining your logged-in session and remembering your preferences. These cannot be disabled without affecting platform functionality;
• Analytical Cookies: Used to measure site performance, understand how players navigate ra786, and identify areas for improvement. Data collected is aggregated and anonymised;
• Functional Cookies: Used to remember your language, display preferences, and other settings to personalise your experience on ra786.

You may manage cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of the ra786 platform.

9. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by ra786:

• Right of Access: You may request a copy of the personal data ra786 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations;
• Right to Restriction: You may request that ra786 restrict the processing of your data in certain circumstances;
• Right to Object: You may object to processing based on legitimate interests, including direct marketing;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact ra786 support via your account dashboard. Requests will be processed within the timeframes required by applicable data protection law. ra786 may request identity verification before fulfilling a data subject request.

10. Data Security

ra786 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for data in transit, encryption of sensitive data at rest, access controls restricting data access to authorised personnel on a need-to-know basis, regular security assessments, and incident response procedures.

Whilst ra786 takes all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. Players are encouraged to maintain the security of their ra786 login credentials and to enable two-factor authentication available within account settings.

11. Children's Privacy

ra786 is strictly an adults-only platform. The Service is not directed at, and we do not knowingly collect personal data from, individuals under 18 years of age. If ra786 becomes aware that personal data has been collected from a person under 18, that data will be deleted and the associated account permanently suspended. Any person found to have provided false information to circumvent the age restriction will have their account terminated and any funds therein dealt with in accordance with applicable regulations.

12. Policy Amendments

ra786 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the email address on file or through a prominent notice on ra786.org prior to the changes taking effect. Your continued use of the Service following notification of an amendment constitutes your acceptance of the updated Policy.

The current version of this Privacy Policy is always accessible at ra786.org/privacy-policy. We encourage you to review this page periodically to stay informed about how ra786 protects your information.